
Troubleshooting I/O Server Communication Problems 59
2. The computer can not use an OEM (Original Equipment Manufacturer) version of
Microsoft Windows. We highly recommend using only a Microsoft Windows
product. Contact your vendor to determine if installing an off-the-shelf copy of
Microsoft Windows will cause any problems.
Ø If you feel you have tested all possible situations that may be causing your failed
I/O communications, contact your local Wonderware distributor for technical
support.
$ For more information on obtaining technical support, see your online FactorySuite
System Administrator's Guide.
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